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Frequently Asked Questions

1. Artz.ai
A blockchain is a public online decentralized ledger, and not owned by a central entity. Thus, all transactions in the ledger can be seen by anyone, anywhere, anytime.

Once a transaction occurs in the ledger, it becomes immutable. Therefore, it cannot be changed or controlled by anyone.
A Non-Fungible-Token is a unique digital creation (art, video, audio or photograph) that has been digitally signed by the creator and uniquely identified on the blockchain.

In a world where anything digital can be infinitely copied, a unique digital creation can only be owned by a single individual.

NFTs provide proof of ownership as well. All in all, the blockchain data provides who owns the NFT, created the NFT, the authority of the NFT, and records all activity that has previously occurred.
Artz.ai is an open marketplace to discover and collect unique art (NFTs) provided by creative Creators.

It is the first truly decentralized marketplace on Solana. We provide the creators with the tools to mint (create) and sell their artwork.

Our mission is to make things easier and more open in our marketplace, from easier to understand minting processes to a newly designed activity panel.

We won't stop buidling Artz platform, until we become the number one NFT Marketplace in the Metaverse.
2. Blockchain and Digital Wallets
Solana is a public blockchain platform. It achieves consensus using proof of stake and proof of history. Its internal cryptocurrency is SOL.

Artz.ai utilizes Solana as the site currency.
For many reason:

  1. We love the community
  2. Cheap transaction fees
  3. Fast transaction speed
  4. Low energy usage. For each transaction, Solana takes less energy than two Google searches
A digital wallet is software that manages your cryptocurrencies and also allows you to interact with blockchain technologies like Solana.

Artz.ai uses your digital wallet to identify you when you login, allow creation, purchase, and sale of your digital creations and collection using the Solana blockchain.
Your blockchain wallet is your ID on the Solana blockchain and is used to digitally sign all of your creations on Artz.ai.

Artz.ai recommends the Phantom wallet as a personal wallet.
Each transaction costs 0.00001 SOL or 0.000005 SOL depending on the type of transaction.
Solana has a block time of 0.4 seconds. A finalized transaction requires 31 confirmations.

For a transaction to be finalized it takes around less than 20-30 seconds (depending on congestion of the blockchain).
A browser extension that the end user can use to interact with the Solana blockchain. It can be downloaded from here.

When creating a new wallet, it's important for you to save the 12-word seed phrase associated with your wallet and store it in a secure place. Do not share the 12-word seed phrase with anyone, as they can enter your wallet and do anything they want with it.

If you ever need to recover your wallet, this is the only way to do it.

If you lose your 12-word seed phrase associated with your wallet, all of your art and coins will be lost forever. Therefore, Artz.ai will not take the responsibility of your loss.
3. How Artz.ai Works
Artz.ai generates a Non-Fungible Token (NFT) for every art "created". This token is what provides proof of ownership and authenticity of your creation.

Every NFT uses an open standard, used by the majority of blockchain digital assets and almost all secondary markets in Solana.

Artz.ai uses the Auction House program (smart contract) provided by the Metaplex Foundation.
You will receive an email when your item has been sold. You will need to update your email via Edit Profile in the Profile page.

One email can be used for multiple wallets.
Artz.ai is free to use for all members. However, all transaction fees associated with blockchain interaction are paid by the end user.

On successful sales, Artz.ai will charge 2% commission on all purchases in Solana from the Seller.

Listing and minting are free in Artz.ai, the user only pays for the blockchain charges.
Artz.ai is open to all NFT enthusiasts, artists and collectors, just connect your phantom wallet and we suggest that you update your profile or you could just add only your email address to get notified of offers.
Reach us at [email protected] for support with any questions and/or issues. Or via official social media accounts through Twitter or Discord.
All creations minted/created in Artz.ai are owned by the creator. The owner has total control. Artz.ai is a service provider.
When you create an Art with Artz.ai, we store the artwork and metadata in Arweave, and also have a copy of the file on our servers, so that we can display them for previews.
Edit your profile, make sure all information is correct and authentic. Turn on the request verification switch at the bottom and you are good to go.

If you still didn't get verified after 48 hours, contact us via social media links below.
Of course, you own it. You can use the Phantom Wallet to do so. You will have to know the receiver's address beforehand.

Please make sure that the receiver's address is correct and you have enough Solana for the transaction. Blockchain interactions are immutable, it means that you cannot change what has already happened.
4. Selling on Artz.ai
You're selling a limited edition copy of your Art which is signed by you (the creator) on the blockchain.

Once a sale happens, the buyer will be given ownership to that particular Art.

Since the buyer owns the Art, they can also re-sell it on a secondary market or even directly on Artz.ai.
Artz.ai helps you sell your creations by allowing you to set a price directly from your NFT page or through any other open secondary marketplaces.

You are free to set the price as you please..

All sale prices are currently based in Solana.

Do not forget to add your email address when you Edit Profile so that you’d be able to get notified when the NFT has been sold.
Artz.ai currency is in Solana cryptocurrency. Firstly, because we love Solana's ecosystem. Secondly, transaction fees. Thirdly, have you seen how fast it is?
In order to list your Art for sale, the owner is required to give permission to Artz.ai to execute sale on the NFT for the provided sale price.

Note that there is no transfer of ownership. In other words, all your Art (NFT) stay in your wallet.

The beauty of Stateless Asks, and Auction House.
5. Buying on Artz.ai
Currently, the only method you would know is if you added your email address into Artz. You will receive an email if your offer has been accepted.
They will only receive emails for offers above 0.1 SOL.
Look for the notification icon beside the owner address. it means they already added their email and they will be notified.
All sales are final. It is not that we don't want to refund, we just cannot refund. And fundamentally, no one can since it is immutable.

All offers can be canceled, updated by the offerer. If for some reason the offer has gone (i.e. due to a sale that was not your offer) you will be able to withdraw your funds from the Escrow button in Profile.

If an offer has been Accepted by the seller you will not be able to refund it, since all sales are final.
If you have a phantom wallet (browser extension) and have funds already inside it, you will either be able to “Buy Now” on listed items or “Make Offer”.

Note that there are transaction fees. So, make sure that you have sufficient funds to be able to execute the transaction.

The seller will receive a notification if and only if they have added their email address on our platform. It is denoted by the Notification Bell icon beside the “Owner Address” in the NFT page. If the seller did not add an email address, they will not get any notification.